CAE Crew Member Support

1-877-321-3472

Monday through Friday: 0700-1800 (EST)

Saturday: 0900-1700 (EST)


(Closed Sundays and in observance of major US holidays)


FLICA Customer Care and Product Support

Crew Member Technical Support

For FLICA-related assistance and to resolve technical problems accessing FLICA.Net, call customer care toll-free at 1-877-321-3472.  Email inquiries should be sent to flicasupport@service.cae.com

Crew Member Billing Support

For assistance with billing inquiries, crew members may contact the billing department at flicasupport@service.cae.com or by calling toll-free at 1-877-321-3472. 

CAE Product and Corporate Information

Enterprise Operations Product Information

CAE’s Flight Operations Solutions help business aircraft operators and airlines break operational silos and harness the power of data to improve operational performance, profitability and passenger experience. Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE offers an end-to-end solution that improves decision making by using data across the entire operation.

Airlines worldwide rely on the intelligent and mobile-enabled tools to track over 54 million flights per year, while supporting over 200,000 crew members across every major alliance.

Corporate Information

CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 75 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare.

We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. As a testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature.

We have the broadest global presence in our industry, with approximately 13,000 employees, 180 sites and training locations in over 35 countries.